FAQS
If you don’t find the information you are looking for here, please email us on info@saltcitysmithery.com
Classes & Open Studio Questions
What classes do you offer?
We’ve got it all – recurring beginning and intermediate classes, masterclasses, colorful enameling, lapidary, quick make-and-takes, and special workshops with visiting artists. And you can join an Open Studio session to work on your own.
Can I retake a beginner or intermediate class?
Of course! Practice makes perfect (and more fun). Come as many times as you like!
I’d like to propose a class. How do I do that?
If you are interested in teaching or proposing a specific class. We’d love to hear your idea!
Just email us at info@domain.com or complete the form here.
Can I book a private class or party?
Absolutely! Contact us to plan a private lesson, fun group event, or permanent jewelry party by clicking and submitting the form.
What do I do if I can't attend a class?
Please email us right away at info@domain.com. We’ll work with you to figure out the best solution. See our Refund Policy here.
Do I register and pay for classes in advance?
Yes — you’ll register and pay in advance for classes and open studio sessions right in our Classes section.
What do I need to bring for a class?
After you register, we’ll email you a list of what we’ll use. Bring your tools if you like or use ours — no stress if you don’t have it all. We’ve got plenty, and we also sell materials and tools!
I am a complete beginner, do you have classes suitable for me?
Absolutely! We love beginners and offer a variety of classes specifically designed for you.
Do I need to bring my tools?
You’re welcome to use our tools during class, but we encourage you to start building your own toolkit over time. We offer metal and essential supplies for every project — available both in the studio and through our online store.
Do you sell supplies that I’ll use for every project?
Yes! You can purchase essential supplies like metal, solder, sanding discs, polishing wheels, drill bits, and burs. We sell sets in the studio and our online store.
Do you allow children do take classes?
Our classes are open to ages 16 and up.
We also build classes around your needs! We’ve offered parent-and-older-child classes, special sessions for cancer siblings, and we teach a fun week-long teen camp in the summer. Just email us at info@domain.com to discuss ideas.
Do you offer private classes?
Yes! We can schedule private classes for your needs. You can even choose a specific instructor or focus on a particular technique. Learn more about private classes here.
Do you offer class refunds?
If you know you can’t attend a class, please contact us immediately. You can view our refund policy here. Policies for visiting instructor workshops vary and can be found in the class descriptions in our Classes section.
Do you offer open studio?
Yes! Join a metalsmithing or enameling open studio to work on your projects at your own pace.
You have access to all our tools and equipment, and you should bring your metal and supplies or purchase them from our store.
Instructors are there for gentle guidance if needed, but it’s your time to create and connect. Dates are on the calendar, and we recommend signing up in advance.
Do I need to take classes prior to joining Open Studio?
You need to show your proficiency first. You don’t have to take a class with us specifically, but you should be comfortable working safely and independently.
Open Studio is meant for independent work with light guidance as needed. If you need in-depth instruction, we recommend enrolling in a metalsmithing class.
Shop Questions
Do you sell materials and tools?
We sure do! You’ll find silversmithing and enameling tools and materials, metals, findings, chain, and a wide selection of beautiful stones in our studio.
You can also purchase your consumables like solder, sanding and polishing wheels, drill bits, and burs.
We also offer a range of products online — check out our Shop to see what’s available!
How do I return a faulty product?
Please email us at info@domain.com with your order details and a description (or photo) of the issue. We’ll help you arrange a return or exchange as quickly as possible!
Policy Questions
Why do I have to sign a waiver?
For everyone’s safety! Working with tools and torches involves some risk, and the waiver helps ensure you understand and agree to follow studio guidelines.
General Questions
Where is your studio based?
Our address is 44 West 3450 South, in South Salt Lake, Utah!
We’re a little hidden (behind State Farm), but worth the find.
Check below in our website footer for directions and a link to Google maps!
What are your hours?
We’re open during classes, Open Studio sessions, and by request.
Feel free to reach out if you’d like to stop by outside those times!
Do you repair jewelry?
Yes! Each repair is unique, so we’d love to learn more about your piece. Please contact us or submit the form here to get started.
Do you offer permanent jewelry?
Yes! We offer custom-fit, clasp-free permanent jewelry in the studio and at private events. It’s a fun and meaningful way to mark a moment, a bond, or just treat yourself. Contact us or book an appointment to get started!
Do you make custom jewelry?
Yes! We love working on custom pieces. Whether you have a specific idea or just a general vision, we’re happy to collaborate and bring it to life. Reach out to discuss your project!
How do I contact you if I want to speak to someone?
You can call the studio at 801-410-4788.